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Service Hub

Simplify your technicians’ day-to-day processes and maximise workshop efficiency.

Why choose Service Hub?

Improve efficiency with mobile clocking tools

Improve efficiency with mobile clocking tools

Minimise service delays with each technician using a tablet or mobile device to clock on and off time. With Service Hub’s fully mobile clocking tools, they can update work orders on the go, right from their bays. This flexibility means they can avoid wasted movement to clock time and track their work – saving time while increasing overall efficiency.

Drive performance using digital workflows

Drive performance using digital workflows

Boost your technicians’ productivity by enabling them to record their work digitally. Service Hub’s digital workflows help them work faster and get the information they need with the click of a button. It’s easy to see customer and service history, search parts from DMS stock, add job lines in real-time, and capture accurate clocking data for your DMS records.

Stay in the loop thanks to visibility of all jobs

Stay in the loop thanks to visibility of all jobs

Visibility of all work orders for the day makes it easy for your technicians to plan their time. Service Hub’s work order overview instantly shows them a summary of all jobs in one place, including when vehicles are due in, work completion deadlines, and service statuses in real0time, making it simple to prioritise tasks and help give customers a seamless experience.

Monitor progress and stop rekeying clocking data

Monitor progress and stop rekeying clocking data

Each time your technicians update a work order, clocking data from Service Hub syncs to your DMS automatically. This keeps your technicians’ clocking information up to date in your DMS and ensures you never have to rekey those details. Each vehicle’s real-time status is also visible in the DMS, so your workshop management can easily evaluate progress.

The value of Service Hub

  • 53%

    of customers consider a better service experience to be more influential than the purchase experience in the entire customer journey.
    Source: McKinsey

  • 40%

    of vehicle owners indicate a poor dealer service experience would negatively impact their brand perception.
    Source: Syncron

  • 84%

    of workshops say they track their service technicians’ work and efficiency rates.
    Source: Ratchet + Wrench

Discover what Service Hub can do for your business

Service Hub

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