Respond to every digital enquiry at the right time, through the right channel, with the right message. With RAPID RTC Lead Manager, you’ll never miss a lead again.
OPTIMISE CUSTOMER EXPERIENCE
Responding quickly via the customer’s preferred channel meets the high digital expectations of today’s car buyers.
Dashboard reporting gives you the data and insights you need to convert more leads into sales.
Use objective scoring metrics to coach your sales teams to an even higher quality performance.
Lead Manager Features
One solution seamlessly aggregates all your digital leads, distributes them to the right sales staff and then supports them to create the right personalised message for the customer.
100% Response Rate
Lead Manager gathers leads from more than 300 online sources and funnels them to your sales staff, with instant alerts and ongoing reminders to guarantee that not a single lead slips through the cracks.
Lead Manager reduces the average lead response time from 8 hours to 30 minutes. And with its Response Quality Module, you can score the quality of those responses, using objective metrics that help you coach your team to create even better customer engagement.
Responding to leads with generic auto-replies doesn’t convert them into sales. Lead Manager lets you create branded, personalised responses – you can even send photos or videos to make a truly memorable introduction.
Create Value with Lead Manager
MAXIMISE MARKETING SPEND
With valuable data about car buyers’ online behaviour, when and how often customers read your responses, Lead Manager’s reporting tools give you the business intelligence you need to make the most of your marketing budget.
Every lead is a potential sale. With fast, personalised and engaging responses – and nothing slipping through the cracks – Lead Manager helps your dealership build a rapport with more customers and, ultimately, make more sales.
Lead Manager’s Route by Source feature automatically directs every lead to the salesperson most suited to answer it, so no time is wasted and you’re getting the best out of every member of your team.