A seamless journey from discovery to implementation
Our meticulous attention to detail, combined with a deep understanding of your unique needs, enables us to deliver tailored solutions that drive tangible impact. With our unwavering commitment to excellence and an emphasis on proactive communication, we empower you to make informed decisions and extract the maximum value from your investments.
Five steps to success
Together, we turn aspirations into achievements, paving the way for transformative growth and unmatched success. From a day’s training to complex implementations, our five-step system delivers the business outcomes you’re looking for, in a way that works for you. With every project, our goal is to be efficient, effective and get it right first time.
1. Discovery
That’s why, from the start, we work with you to understand your objectives and plan how we can help you achieve them. We make the process simple and transparent, giving you an expert point of contact who can talk you through every aspect. During the Discovery phase of the project, we:
- Introduce the team and assign contacts between us and you
- Review the project scope, including hardware and networking requirements
- Review timescales and methodology
- Outline the structure of the system
2. Project Planning
Success starts with good planning. For every project, the team has a consistent set of standards and easy to follow documentation. The project management tool we use – TeamWork – is intuitive and jointly accessed, keeping you involved and informed at every stage. Our agile approach means we can adapt to your dealership’s needs and stay on track to deliver the outcomes you want. During the Planning phase of the project, we:
- Agree the project scope and approach
- Assess risks and failures
- Assign the right people to do the right job in the right order
- Use TeamWork to review key milestones and documentation
3. Installation and configuration
Thanks to our robust discovery and planning processes, installing Keyloop systems in your dealership is a smooth, seamless process. We work closely with key contacts at your end to make sure that everyone understands each task at a business level. At this stage, we:
- Ensure the installation of the latest versions of software releases
- Review products for legal and fiscal compliance
- Make any necessary tweaks to the configuration, so that the system is tailored to your needs
- Manage any data migration or conversion activities
4. Onboarding and training
When it comes to Go Live, we ensure minimal disruption, so you can enjoy business as usual. Our tried and tested deployment and training services include structured agendas with virtual classrooms maximise efficiency and minimise travel to reduce costs and carbon footprint. Following training sessions, your team can access our experts quickly and easily via video link, so support is there at the touch of a button. It all adds up to a seamless transition, where teams are engaged and supported, and instantly able to reap the rewards. During the onboarding stage, we:
- Provide smooth, clear data access for a seamless handover
- Deliver virtual training that minimises business disruption
- Help users understand the business benefits of the new system
- Offer further support via video link
5. Transition & Close
At Keyloop, we’re proud of the long-term relationships we build with our customers. We don’t just deliver and disappear. At the close of each project, we ensure the stated, agreed business objectives have been delivered and that you’re happy with the outcome. We also look at opportunities for further business improvement and identify how we might be able to help you drive your business forward in the future. At the end of the project, we:
- Offer user-friendly support that creates a comfortable business as usual environment
- Review the project’s successes and failures so that we can learn jointly from them
- Look at opportunities for further business improvement
- Ensure that everyone is satisfied with the project outcomes
