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Your go-to source for thought leadership, insights, and product updates from the team at Keyloop. Join us as we navigate the dynamic automotive landscape, empowering you with the knowledge and strategies to thrive.
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Who owns the customer now? Why speed and data decide which retailers win
How long does your dealership take to reply to a new lead?  Ask most dealers and they’ll say “instantly”. A year ago, the data told a different story. When DubiCars began tracki...
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What to look for in a service booking system for car dealerships: the feature...
A November 2025 Cox Automotive study found that dealerships have lost 12% of service visits to independent competitors since 2018. Meanwhile, around 20% of booked vehicle aftersales appointments st...
Article
The vehicle service booking and workshop scheduling tools every dealership ne...
Automotive aftersales is where dealership profitability is won or lost. Vehicle service operations generate roughly 49% of gross profits from just 12% of revenue, according to 2025 Demand Local res...
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How car dealers manage customer data across the vehicle ownership lifecycle
Most car dealerships are sitting on a goldmine of customer data. The problem is it’s buried across five or six disconnected systems, and nobody can reach it.  A car buyer enquires online, vi...
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8 must-have features in vehicle inventory management software (2026)Â
Poor automotive inventory management can cost dealerships in many ways. Vehicles sit too long. Pricing can lag the market. Staff may re-enter data across disconnected car dealer software systems. ...
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Why DMS integrations are now the most important buying decision for dealerships
There was a time when a Dealer Management System (DMS) was judged almost entirely on whether it could handle your parts catalogue and produce a monthly P&L. Those days are gone. The modern deal...
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AI for automotive retailers: Why the key is connectivity, not complexity
Our recent webinar focused on AI for automotive retailers. In particular, we shone a spotlight on AI for customer acquisition. The session, hosted by Keyloop’s Jacqui Barker, brought four per...
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What to look for in workshop management software for car dealership service d...
Aftersales is where dealership profitability is won or lost. Yet many service departments are still running on disconnected tools, paper job cards and phone-only booking, losing revenue at every st...
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Going paperless in the workshop: how digital service documents transform deal...
Paper has been part of workshop life for decades. Job cards printed in triplicate, VHC sheets filed in lever-arch folders, customer signatures scrawled on carbonated forms. It feels familiar, even ...
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What to look for in a dealer management system for used car operations in 2026
Used car operations are a different beast to new-car retail. Margins are tighter, stock moves faster, and the path from acquisition to sale is rarely a straight line. A DMS system built for franchi...
Article
Is your dealership sales stack costing you more than you think?
Here’s a scenario that plays out in dealerships across the UK every single day. A lead arrives through the website. A salesperson picks it up, logs it in the automotive CRM, manually transfers the ...
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How to measure marketing ROI in automotive retail: the metrics that actually ...
Most dealership marketing reports are full of numbers that look good but say very little in reference to the bigger picture of a car-buyer journey. Click-through rates, impressions, cost per click....