CitNOW

CitNOW Appraise 

CitNOW Appraise is a fully digital vehicle appraisal tool which simplifies the part exchange process and helps automotive retailers to grow their used vehicle stock inventory. With no account creation or app download required, end customers can simply submit video footage and photos online which retailers can review remotely – saving them time and money.  When customers submit a CitNOW Appraise, the information and assets are shared with Keyloop enquiryMAX as well as Keyloop Leads, either updating an existing customer record / enquiry or creating a new one. Retailers can then provide fast, accurate, no hassle, first time valuations, avoiding the need for any awkward customer conversations. 

CitNOW Workshop 

CitNOW Workshop brings customers to the heart of your workshop and allows technicians to show them the work needed on their vehicle while it’s still on the ramp. This means customers can simply, and quickly, understand what work is required. CitNOW Workshop enables retailers to break down perceptions and stereotypes with a simple 60-second video that puts customers in control. Purely factual with no confusion or jargon — customers feel empowered to make a decision because they understand. With quicker decisions comes less wasted time for retailers, more efficient workshops and better customer satisfaction scores.  CitNOW Workshop integrates with both Keyloop Drive and Rev8, supporting the transfer of customer appointments, repair orders and full VHC data with pricing thus reducing data entry and ensuring greater speed, accuracy when processing videos and overall workshop efficiency. CitNOW Workshop is the missing part of any workshop – one single tool that can generate a measurable increase in red and amber work conversions.