Delight customers. Boost loyalty. Maximise profit.
Service Hub streamlines the entire aftersales journey, boosting technician productivity, increasing upsells and delivering a frictionless customer experience.
Join the companies transforming automotive retail with Keyloop.
Read all customer stories
With Service Hub, our average invoice value has increased by £57 per invoice. The online check-in has really helped us and no shows have decreased massively. The customer seems more comfortable sitting at home when they’re doing the online check-in, so far across the group our upsell has gone up 42%.
Scott Menzies
Group Service Manager, Park's Motor Group
Connected departments, seamless service.
Service Hub is Keyloop’s end-to-end aftersales solution designed to streamline every step of the service journey.
From technician scheduling to customer check-in and check-out, Service Hub connects your systems, simplifies operations and empowers your team to deliver exceptional service.
Integrating seamlessly with your Keyloop DMS, Service Hub supports a more unified digital environment and helps simplify your toolset. Get complete visibility of customer and vehicle data in real-time. Enable faster decisions, proactive service and a more personalised experience at every touchpoint.
Enhance every element of the aftersales journey
A connected platform built for modern dealerships. Powered by unified data, intuitive interfaces, and smart integrations, its suite of solutions simplifies operations and elevates the customer experience.
Boost upsells
Identify upsell opportunities with smarter prompts and customer insight for more conversions, increased revenue and a better overall experience. Retailers experience up to a 42% uplift in aftersales upsell (source: Keyloop data).
Save technicians' time
Technicians save up to 45 minutes per day (source: Keyloop data) thanks to streamlined workflows, faster access to service history, and reduced admin, freeing up time for more productive, billable work.
Why Service Hub?
Aftersales remains the cornerstone of profitability for the entire retail model. Yet, the margins it delivers are increasingly difficult to secure while customer expectations continue to rise. These factors make efficiency absolutely critical.
Service Hub helps dealerships stay competitive by transforming aftersales into a strategic advantage, boosting revenue, retention and reputation.
Frequently
asked questions
Who is Service Hub designed for?Â
Service Hub is built for workshops that want to lead the way in modernising operations. It empowers technicians, service advisors, and workshop controllers with tools that make every step smoother, more efficient, and more enjoyable. At the same time, managers gain peace of mind through consistent processes and a clear, real-time view of workshop performance.Â
Does Service Hub integrate with other systems?Â
Absolutely. Service Hub works seamlessly with your Keyloop DMS* and connects with selected third-party solutions, as well as a range of Keyloop portfolio applications and OEM data through our evolving Fusion platform.Â
*Speak to one of our team to check availability in your market.
Will adopting Service Hub take a long time?Â
Not at all. Service Hub is designed to be intuitive, so new users can get up to speed quickly and start using it almost immediately. That said, it isn’t just another tool, it’s a catalyst for operational transformation. To unlock its full potential, you’ll need a mindset geared toward refining processes and ways of working. This investment pays off with genuine efficiency gains and measurable savings across your organisation. Â
What do I need in place to get the most out of Service Hub?Â
To get the full value from Service Hub, a Keyloop DMS is currently required, along with Keyloop Message (which can be taken as part of the Service Hub rollout). Using modern tablets with reliable Wi-Fi helps ensure a smooth experience for all users, including workshop staff and service advisors. If you’re not already connected to our Fusion platform, we’ll link you as part of the implementation.Â
Do I need to purchase the Fusion platform to get Service Hub? Â
All of our solutions sit on top of our Fusion platform. It’s this platform that unifies your data and enables it to flow seamlessly between applications. We will connect you to Fusion as part of the implementation process for Service Hub.Â
See the ROI of smarter retail
Quickly see the business impact Keyloop can deliver. Enter a few details to calculate your potential return on investment and quickly see the impact Keyloop could deliver for you.Â
Increase aftersales revenue by growing repair orders, cutting no-shows and maximising workshop productivity.
Results shown are illustrative only. They do not constitute financial, legal, or professional advice, and are not guarantees of actual outcomes. See full disclaimer.
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See Service Hub in action and discover how it can transform your service department.
Insights that drive progress.
Strategies that build momentum.
​Keyloop webinar | Driving 2026
February 19, 2026
​Join industry leaders for a strategic conversation on the trends, technologies, and partnerships shaping automotive retail in 2026. Discover how collaboration and innovation can unlock growth acro...
​Keyloop webinar | Service Tracker
February 18, 2026
​Join us on 18 February at 1pm EET to discover how Keyloop Service Tracker helps you streamline workshop operations, improve transparency, and deliver exceptional customer experiences.
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