Reading, 04 March – Keyloop has appointed Jonathan Williamson to the new role of Chief Delivery Officer, responsible for overseeing successful customer implementations, facilitating product adoption and maximising the value that dealers derive from Keyloop solutions as the business continues to grow.
Williamson, who joined Keyloop on 2 March 2026, brings more than 20 years of experience in high-growth software-as-a-service (SaaS) businesses, driving teams to focus on positive customer outcomes. Most recently, Williamson served as VP of Global Professional Services at The Access Group, where he led over 1,100 employees globally across 22 divisions, overseeing >5,000 go-lives annually and improving customer product adoption and value realisation.
Tom Kilroy, CEO, Keyloop, comments: “Jonathan’s experience in scaling customer-centric services teams globally aligns perfectly with our strategic priorities as we deliver the Fusion Automotive Retail Platform to our global customer base. We look forward to welcoming Jonathan to the team.”
Williamson added: “The creation of this role reflects Keyloop’s focus on project delivery excellence and rapid customer outcomes – more crucial than ever for meeting the demand for the Fusion Platform. The business is positioned to deliver exceptional customer value and continue its strong growth trajectory. I’m looking forward to meeting our teams and customers, and helping make this vision a reality.”
Keyloop serves over 20,000 retailers and more than 80 OEMs across 90+ countries globally. The Fusion Automotive Retail Platform (ARP) optimises the entire vehicle sales and ownership journey, drawing upon information held in Fusion’s Active Data Core, which provides a single comprehensive record of customer interactions and transactions.
To find out more about Keyloop, please visit www.keyloop.com.
ENDS
Contacts:
For further information, please contact Keyloop’s PR team:
keyloop@pfpr.co.uk
About Keyloop:
Keyloop is a leading provider of automotive retail solutions, with 50 years of industry expertise and over 14 billion digital interactions captured to date. Its cutting-edge solutions cater for every stage of the automotive retail ecosystem, connecting retailers, OEMs, financiers, and fleet suppliers with their consumers via innovative Experience-First software.Spanning demand, supply, operations and ownership, Fusion is Keyloop’s dynamic Automotive Retail Platform, optimising the automotive retail lifecycle for customers and consumers alike. It increases both vehicle and customer lifetime value through seamless automation and personalisation, while its technology serves more than 20,000 retailers and more than 80 OEMs across the Americas, Europe, Africa, the Middle East and Asia Pacific. For more information, please visit: www.keyloop.com.
