Canada product updates
Welcome to the quarterly edition of your product enhancements and updates. Your definitive source for the innovations shaping the future of automotive retail.
What's new this quarter
This quarter focuses on simplifying financial processes and improving visibility across service operations. Bank reconciliation is faster and easier with flexible field mapping, in‑system file handling and a clear audit trail. Inspection forms are standardised yet customisable, reducing manual setup and improving consistency. We’ve also strengthened connectivity with improved Google Analytics tracking for online appointments and new API integrations that automate invoice processing with minimal user input.
Innovation overview
Use the domain tabs to view all product updates for each area. Select a product to see more detail on what’s changed and improved
Bank reconciliation is now simpler. When the bank file supports it, users can map fields like clients, transactions, descriptions and amounts, download bank files into the DMS and review reconciliation history from one menu.
Dealerships can now use a customisable inspection form that follows a consistent, question‑led structure. This reduces the need to manually create or edit from existing OEM documents; supporting users across both SDSWeb and SDSWin.
SERTI Online Appointments now integrates more effectively with Google Analytics, with support for adding GA4 ID parameters to improve tracking and insight.
A new API now supports integration with A/P automation providers such as Yooz or Integrim. This enables seamless data import in SDSWin, using Invoice Entry with minimal user intervention.
The Operate domain translates data into a common language. By connecting core dealership systems like your DMS, you get a single, reliable source of truth. By enabling real-time synchronisation across your everyday platforms, Operate eliminates departmental silos and manual rekeying and drives efficiency. Allow your teams to focus on delivering exceptional customer experiences and make confident, profit-driving decisions.
Find out more about our domains
Experience optimum deal profitability
DEMAND
Designed with revenue growth at its core, the Demand domain empowers your team to acquire and generate leads for a stronger pipeline, convert every opportunity with confidence and retain loyal customers.
Learn more
Achieve maximum profit per vehicle
SUPPLY
Supply gives you a unified view of stock and market trends to reduce cost, risk and improve liquidation. End-to-end control streamlines acquisition and optimises inventory decisions.
Learn more
Realise ultimate resource yield
OWNERSHIP
Ownership gives automotive retailers tools for the full aftersales lifecycle. Create a connected ecosystem of workshop and service solutions to improve efficiency and keep customer experience at the heart of your business.
Learn more
Obtain peak operational efficiency
OPERATE
Operate connects your core dealership systems to create one reliable source of truth. With real-time synchronisation across platforms, it removes silos and manual rekeying, helping teams work efficiently and make confident decisions.
Learn moreGet in touch to find out more
As one of the largest providers of automotive retail solutions, we leverage Fusion’s composable capabilities to tailor strategies to drive your success. Get in touch to learn more about our products and define your goals – we’ll collaborate to deliver solutions that meet your unique needs.
