Ultimate Motors
Ultimate Motors, operating in the United Arab Emirates, is the authorised dealer for Lamborghini Abu Dhabi and Dubai. Driven by a highly skilled management team with over 40 years of combined experience in automotive, the company strives to set the highest standard for customer experience and make every interaction memorable. Working with Keyloop, Ultimate Motors has digitised its processes from sales to aftersales, delivering unified communication between departments, enhanced reporting, and a seamless customer journey.
“The onboarding process was seamless, combining classroom and online training sessions. The exceptional support and communication from Keyloop was impressive from start to finish. The result is a transformative shift toward a seamless customer experience, setting the foundation for full digitisation and positioning Ultimate Motors for success in the evolving automotive industry.
Richard Weinberg, National Training & Compliance Manager, Ultimate Motors
Ultimate Motors Success Story
The Story
Challenge
Before Ultimate Motors began working with Keyloop, the organisation faced challenges with disparate technology and data that led to a disjointed customer experience. Manual entry and double keying were required for many processes, and key business data wasn’t visible to management. This led to difficulties around accuracy, communication, and performance analysis.
Solution
The level of support and communication Ultimate Motors received from Keyloop during the implementation process facilitated a smooth transition to a digital approach. Utilising Keyloop solutions across teams and departments has helped the business centralise all its data, enabling it to focus on delivering an enhanced experience for its customers.
Impact
Partnering with Keyloop has significantly improved Ultimate Motors’ performance analysis by providing a clear view of KPIs, while digitised processes are simplifying operations, leading to increased efficiency. Additionally, clear and accurate communication across departments has streamlined processes and facilitated better decision-making, helping deliver greater cohesion and productivity.
One of the best things for me whilst managing keyloop the project was the level of support and communication that we got from the team. They were able to understand our business, what we're aiming to do, and our visions are shared so when it comes to their support, we can't fault Keyloop at all
– Richard Weinberg, National Training & Compliance Manager, Ultimate Motors
Keyloop has helped a lot with our daily operational tasks, from the reporting perspective and the communication between different showrooms and departments. It delivers what is needed from our side in a very clear, professional and simplified way.
– Elie Abou Khalil, Sales Manager, Ultimate Motors