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Helping Financiers to maximise retention with world-class technology.

Our award-winning retention solutions inspire more frequent vehicle upgrades, by sending intelligent, personalised proposals, helping you to sell 2 more vehicles over 10 years than the industry average.

Retention

Customer Lifetime Value. It all adds up.

  • 40%


    of your renewal opportunities are lost due to no customer engagement. (OC&C with modelling from Automotive Transformation Group 2024)

  • 35%


    of consumers are interested in a new vehicle 3 years or less into their term (ATG Whitepaper 2024)

  • Just 5%


    of a Sales Executive’s time per month is spent on maintaining communication with existing customers. (OC&C 2024)

Automation and Personalisation

The key to fostering more frequent vehicle upgrades

Discover how automation and personalisation can transform your retention strategy. By leveraging typical upgrade paths, current finance capabilities, and advanced propensity modelling, we proactively send automated and personalised vehicle upgrade proposals to customers before their term ends. This engagement strategy reinvigorated their interest before they even start searching for a new vehicle.

Consistent engagement

Consistent engagement

Increase customer satisfaction and brand awareness by maintaining consistent, high quality and ongoing communication in line with your brand guidelines.

Propensity to buy

Propensity to buy

Using the latest forms of automation and artificial intelligence, understand a customer’s propensity to transition into an electric vehicle and other insights into consumer demand.

Cutting-edge technology

Cutting-edge technology

Our retention platforms are delivered through an intuitive SaaS framework, allowing us to constantly evolve it with feature releases that use the latest trends in automotive technology.

 

Seamless End-to-end purchasing

Seamless End-to-end purchasing

Enable consumers to transition easily from offer to payment courtesy of our award-winning omnichannel-enabled ecommerce technology.

View our Asset Risk Management Solutions

Mitigate your exposure to asset risk with our industry-leading fleet revaluation and forecasting tools, helping you to maximise yield and grow your margins.

View our Asset Risk Management Solutions

“Since 2014, we have been focusing our activity on customer retention, allowing Honda UK to sell more cars and bikes. The team at ATG, A Keyloop Company have taken the time to establish a partnership with us, meaning they can offer tailored, optimised solutions… New features such as Inventory Based Proposals deliver value to our network by supporting stock turn and customer retention at the same time. We would not hesitate to recommend their retention product.”

Honda Financial Services, Xavier Morgan, Marketing and European Partnerships Department Manager

Discover what retention can do for your business – get started today. 

Staying connected to consumers throughout their ownership journey and a step ahead of their needs is key to your aftersales department’s success. Find out how to put upsells on autopilot and never miss an opportunity again.

Retention

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