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Finnish Whitepaper Bonus Chapter: Consumer expectations drive long term trans...
The future is digital for automotive retailers across Finland, as consumer expectations drive long term transformation. The land of 1,000 lakes is also the land of 1,000 automotive retail interacti...
Article
UK&I Whitepaper Bonus Chapter: Customer-centric strategies revolutionise...
Introduction I bought a car ten years ago. Every year, the retailer I got it from contacts me to see if I need it MOT’d and every time they call me, I tell them I haven’t owned that car for some ti...
Article
MEA Whitepaper Bonus Chapter: Exceeding expectations is in the hands of autom...
Introduction The Middle East and Africa is a diverse region with varying levels of consumer behaviour and technology adoption. However, the similarities are greater than the differences and one thi...
Article
Dutch Whitepaper Bonus Chapter: Driving customer loyalty by delivering distin...
Introduction Automotive dealers have always needed to differentiate by delivering distinct customer experiences. And now, making those experiences personalised and seamless must be the focus for re...
Article
Nordic Whitepaper Bonus Chapter: The digital-first revolution transforming cu...
Introduction The Nordic West region (Denmark, Norway, and Sweden) is at the top of the curve from a technological perspective. We are early adopters: embracers of sustainable living who are willing...
Article
Spanish Whitepaper Bonus Chapter: A new world vision is a gamechanger for aut...
A new world vision is a gamechanger for automotive retailers In a rapidly changing world, it is imperative that Spanish automotive retailers adapt to the needs of their high-expectation customers. ...
Article
Autocar Power List 100
Autocar Business’ annual Power List 100 is a run-down of the most influential people in the automotive industry, with Renault boss Luca de Meo in 2023’s number one spot. It’s based on six key crite...
Video
New markets, new models – what will the automotive industry look like in 2024?
The automotive industry has been, and still is, going through a period of huge change. We recently spoke to Andy Barrett, Deputy CEO of Abdulaziz Ali-Al Al-Mutawa in Kuwait about the key trends to ...
Article
Keyloop Experience-First event – Toronto
Article
Market spotlight: influences driving change in the Canadian market
What can we learn from the CADA Summit 2024? The CADA Summit, which took place on the media day of the Toronto Autoshow 2024 in February, delivered some fascinating insights into the change that’s ...
ELEVATE | International Auto Show – Vancouver Preview Gala
Past Event
Article
Unlocking automotive industry insights: Keyloop’s mystery shops reveals...
Keyloop Mystery Shops: current, anonymised, exclusive The automotive industry is changing fast. To stay relevant, manufacturers and retailers need to have a clear picture of what’s going on. Myster...