The future is digital for automotive retailers across Finland, as consumer expectations drive long term transformation. The land of 1,000 lakes is also the land of 1,000 automotive retail interacti...

Balancing revolutionary technology with distinctive CX skills is the future of Canadian automotive retail The current priority for the Canadian automotive retail industry is to make the purchase an...

A new world vision is a gamechanger for automotive retailers In a rapidly changing world, it is imperative that Spanish automotive retailers adapt to the needs of their high-expectation customers. ...

Introduction The Middle East and Africa is a diverse region with varying levels of consumer behaviour and technology adoption. However, the similarities are greater than the differences and one thi...

Introduction I bought a car ten years ago. Every year, the retailer I got it from contacts me to see if I need it MOT’d and every time they call me, I tell them I haven’t owned that car for some ti...

Introduction Automotive dealers have always needed to differentiate by delivering distinct customer experiences. And now, making those experiences personalised and seamless must be the focus for re...

Introduction The Nordic West region (Denmark, Norway, and Sweden) is at the top of the curve from a technological perspective. We are early adopters: embracers of sustainable living who are willing...