Keyloop Message: From SMS to Success
Watch our webinar to discover how Keyloop Message enables multi-channel, 2-way, real-time communication, helping your team reduce outbound calls, respond faster, and boost efficiency throughout the automotive retail lifecycle.
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Delivery Method
Live Webinar
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Event Duration
45 minutes
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Product
Message
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Customer Type
Retailers
Why Watch?
​With rising customer expectations and the growing pressure on dealership resources, operational efficiency has never been more important. This webinar explores how upgrading your current SMS Gateway solution to Keyloop Message can help you overcome these challenges, reducing your time spent on outbound calls, enabling faster lead response, and delivering seamless, two-way communication integrated with your Keyloop DMS. Learn how to turn everyday conversations into a competitive advantage.
Webinar agenda:
Welcome | Harm Stavast, Commercial DirectorÂ
Delivering Experience-First with Fusion | Harm Stavast
Unlocking Keyloop Message | Rayan Malham, Pre-sales ManagerÂ
Live Product Demon | Rayan Malham
Q&A | PresentersÂ
Watch the webinar
Why choose message?
Drive efficiency and save time
24/7 two-way messaging options let your customers communicate how and when they prefer – and save your team time by reducing call handling. Your SMS and email channels are linked to your sales and aftersales processes, with custom routing making sure every message reaches the right team, first time.
Personalise every reply with a 360-degree view
Keyloop Message connects every customer’s identity and interactions across SMS and email, giving your message handlers the context they need to craft helpful replies all in one place. Thanks to integration with your Keyloop DMS, your customer data and message conversation history are always up to date.
Unify channels and communicate faster
Speed up quality communication with message queues that connect to assigned response teams in key functions and  streamline multi-channel replies. Any team member who’s available can respond to any message in the queue and access the customer record to personalise their interaction.
Improve timely interactions using data
Track each message channel in real-time and give customers a seamless multi-channel communication experience across departments. Measure response times and volumes with complete audit trails of all SMS and email conversations to improve responsiveness and build relationships that drive customer loyalty with every touchpoint.
​Evolve the way you operate today
​Keyloop is on a mission to connect every phase of the automotive retail ecosystem with our Fusion platform, consisting of four domains, Demand, Supply, Ownership and Operate. Â
​Keyloop Message sits within our Operate Domian along with critical DMS capabilities, helping you to reach peak operational efficiency across your network. If you have any questions about Keyloop Message or the Fusion technology available in your region, please don’t hesitate to contact our team using the form.
