Retailers
Discover the latest automotive retail trends, invaluable insights, and more in our blog, where experiences take centre stage. Uncover how prioritising exceptional customer experiences empowers retailers to excel, achieve growth, and cultivate unwavering loyalty in today’s dynamic automotive market.
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Omnichannel car dealership solutions for online and showroom success
Today’s car buyers don’t shop in neat, predictable ways. They research online at midnight, compare vehicles on their commute, then visit your showroom on Saturday. They expect a seamles...
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7 ways car dealers improve sales and aftersales efficiency
Why sales and aftersales integration is your dealership’s biggest profitability lever When sales and service departments operate as separate silos, your dealership bleeds revenue. According t...
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How to select the right Dealer Management System for new and used car operations
Automotive retailers managing both new and used vehicle operations face a complex operational reality: fragmented systems, duplicated data entry, disconnected workflows between departments, and the...
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Personalisation at scale: Delivering tailored marketing that converts
There’s an undeniable gap between car buyer expectations, and the experience we deliver as an industry. In fact, according to Keyloop data commissioned by OC&C (2024), 47%​ of customers a...
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What is a vehicle inventory management system and why does it matter?
Vehicle inventory management is the process of tracking, organising and optimising a dealership’s stock from the moment a vehicle enters the pipeline until it’s sold. For automotive ret...
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Key takeaways from the Fusion webinar: Redefining automotive retail through d...
There’s no doubt the automotive retail sector is experiencing one of the most transformative periods in its history. In the latest Fusion webinar, industry leaders from the UK, Canada and the Middl...
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Google Universal Commerce Protocol: A new era for digital automotive retail
Today’s retailers are battling with the constant challenge of staying one step ahead of the ever-changing automotive digital landscape. Now, with Google’s development of Universal Commerce Protocol...
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How payment systems are shaping the future of automotive
In a recent episode of Drivetime, Keyloop’s global auto tech podcast, we spoke with Sarah Sloman, Chief Strategy Officer at Paythru. The conversation centred on the pivotal role of payment systems ...
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Dealer Management Systems: A comprehensive guide for modern retailers
In the automotive retail industry, efficiency is not just a goal; it’s the engine of profitability. Retailer teams juggle countless operations daily, from sales and service to inventory and f...
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What makes a great dealer tech stack? Key takeaways from AM live
Let’s be honest: the pace of change in our industry right now is enough to make your head spin. Is your dealership’s technology clearing the road ahead, or throwing up a traffic jam at every corner...
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Electric shock: The pay-per-mile charge and how the UK budget will affect aut...
The latest UK budget from Chancellor Rachel Reeves has sparked a lively conversation in the automotive industry. With a series of bold announcements affecting electric vehicles (EVs), it seems the ...
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An untapped goldmine: Unlocking the hidden value in your dealership phone system
In the automotive retail sector, your dealership phone system is more than just a communication tool, it’s a critical touchpoint and a strategic asset. According to Olly Harrison, COO of telecoms s...