Retailers

Introduction The Middle East and Africa is a diverse region with varying levels of consumer behaviour and technology adoption. However, the similarities are greater than the differences and one thi...

Introduction I bought a car ten years ago. Every year, the retailer I got it from contacts me to see if I need it MOT’d and every time they call me, I tell them I haven’t owned that car for some ti...

Introduction Automotive dealers have always needed to differentiate by delivering distinct customer experiences. And now, making those experiences personalised and seamless must be the focus for re...

Introduction The Nordic West region (Denmark, Norway, and Sweden) is at the top of the curve from a technological perspective. We are early adopters: embracers of sustainable living who are willing...

Autocar Business’ annual Power List 100 is a run-down of the most influential people in the automotive industry, with Renault boss Luca de Meo in 2023’s number one spot. It’s based on six key crite...

Future-proofing Strategies for Retailers and Manufacturers In recent years, the automotive industry has witnessed a seismic shift, with Chinese automakers emerging as formidable players in both dom...

Transforming aftersales' service booking: webinar summary

The UK is in the midst of a cost-of-living crisis. How will this impact car dealers? There is no doubt that the cost-of-living crisis, which is predicted to be with us for some time, has had a sign...

The OEM agency model – what retailers need to consider